Shipments within the city of Santo Domingo will have a delivery time of 2 business days and for shipments outside the city of Santo Domingo, the estimated delivery time is 2-5 business days from the time the order is shipped.


It is the responsibility of the consignee or sender to inform that he/she will not be at the determined location at the time of delivery since a delivery notification will be sent in advance. 


Product delivery times are from 9:00am to 6:00pm Monday through Friday and from 9:00am to 1:00pm on Saturdays.


Check our shipping policies.

For more information, please contact us

Chat with us

You can write to us through our contact channels at the bottom left or through our social networks.  

Send us an email

You can send us an email with your questions or problems, we will answer you as soon as possible. 

Response time

Our response times for all our contact channels are: 


Monday - Friday:

9:00am - 6:00pm



9:00am - 1:00pm